What we collect
We collect contact information via our contact page so that you can send us an enquiry about our products and services and we are able to respond appropriately. If you’ve opted to join our mailing list, we will add your email address to our email-marketing list.
How we use your information
If you’ve sent us a sales enquiry, we’ll use your contact information to respond to your query and for follow-ups where it’s required. Your details are kept in a secure customer relationship management tool.
Joining our mailing list
If you’ve joined our mailing list, we will you send occasional newsletters, usually no more than 3-4 times a year. We may also follow up by telephone to discuss our products with you.
We keep the details of our subscribers in a secure database and this data isnever sold or rented to third parties.
Managing your details
If you’ve changed your contact information, please let us know and we’ll update your details.
If you want to stop receiving our email marketing or no longer wish to be contacted by the Thornthwaite team, just let us know by via our contact form. Or if you no longer wish to receive email, you can click on the ‘unsubscribe’ link that appears at the bottom of all our email newsletters.